0027·A reason is required for a note

Debit & credit notesOccasional

What this means

The reason is a controlled value from FBR's reference data, not free text. Where the reason selected is a catch-all, additional remarks become mandatory.

Why it happens

  • Free text was submitted instead of a reference value.
  • The field was omitted because the reason seemed obvious from context.
  • A catch-all reason was selected without supplying the required remarks.

How to fix it

  1. 1Select the reason from FBR's reference list.
  2. 2Supply remarks whenever the reason is a catch-all category.

How Ordyoo handles this

Note reasons are selected from cached FBR reference data, with remarks required conditionally.

Related errors

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